What people say about the sales department at Bob Howard Buick GMC
Most car buyers expect the sales floor to push them toward a bigger payment than they planned. Bob Howard Buick GMC aims to be different.
What do buyers actually say about the people who sell them the car, from the first test drive to delivery day? Their own words answer that question better than a star rating alone.
Keep reading below, then schedule a test drive in Oklahoma City. Bringing your own numbers to the lot settles this faster than any spec sheet.
What do people say about the sales team at Bob Howard Buick GMC?
Customers praise the Bob Howard Buick GMC sales team for a clear, unhurried buying process, and the store holds a 4.4-star Google rating across 3,983 reviews (Google, 2026). The praise is specific: buyers name their salespeople, credit them with patience and explanation, and say the car they came for was ready when they arrived.
In a September 2026 Google review, Keith wrote: “Found a great car online and they had it available when we arrived. They worked with us and Cash had so much patience while we talked things over. I recommend this dealership. Ask for Cash. He has great customer service!”
A first-time buyer described the same care. In an August 2026 Google review, Michelle T. wrote: “I am a first time buyer and Boubacar made the experience smooth and easy! Everyone was nice and explained everything in detail. Got the car of choice and they worked with my budget. Great group of people. Highly recommend!” Across both reviews, the sales team takes time with the buyer, explains each step, and fits the deal to the budget.
Do Bob Howard Buick GMC salespeople pressure buyers?
Buyers describe the Bob Howard Buick GMC sales process as unhurried, with no pushing to close. Fifteen of our 126 most recent four- and five-star Google reviews describe a low-pressure process.
In a July 2026 Google review, Steven K. wrote: “Eddie made the whole process of finding the the right car and getting it purchased so easy, no pressure, no hassling and in and out quickly. This is the second car I’ve bought here and they have a customer for life”
Buyers can start before they arrive. You can reserve a test drive online or by contacting the store. Our online trade tool returns an instant offer on your trade-in from a license plate, a VIN or a make-and-model lookup, and a secure finance application can be completed online.
Pressure is a fair thing to check at any dealer. Of 60 one- and two-star reviews of other Buick and GMC dealers, 11 describe pricing, hidden fees, add-ons or a charge the buyer never agreed to. In a June 2025 review of another Buick and GMC dealer, a 2-star reviewer wrote: “The listed a truck on FB Marketplace for $48, 980. When I contacted the seller they said the price on the truck was $50,475. Will not deal with this dealership . Buyers be aware when dealing with them.” Our new listings show the sale price on each stock unit, so the number is on the page before you visit.
Is Bob Howard Buick GMC pricing transparent on new vehicles?
New listings at Bob Howard Buick GMC show the MSRP, dealer discount, documentation fee and sale price on each stock unit. Sixteen of our 126 most recent four- and five-star Google reviews describe clear pricing.
In an August 2026 Google review, Katie J. wrote: “we had a wonderful buying experience mr Cash Sanders was very professional and good business and to the point got us good deal and up front about everything and the dealership it’s self was great definitely will buy another vehicle from them”
The documentation fee is the line buyers ask about most. Oklahoma has no dollar ceiling on a dealer documentary fee, and the state’s advertising rules define a dealer-added fee to include a documentary fee (Oklahoma New Motor Vehicle Commission, ONMVC Advertising Rules (07-26), OAC 465:15 (2026)). A buyer who sees that fee on the listing before the visit knows what to ask about.
What do customers say about the trade-in offer at Bob Howard Buick GMC?
Customers describe the Bob Howard Buick GMC trade-in as a fair offer that can make the new car deal work. Our online trade tool returns an instant offer on your trade-in from a license plate, a VIN or a make-and-model lookup.
In an August 2026 Google review, Andrew H. wrote: “My experience was good. Didn’t need a new car but they gave me an offer for my vehicle and and gave me a good deal on a new one. Pretty much walked out with new car for same payments. And Tommy was Great. Had an answer for every question made sure everything was taken care of and got me in and out.”
You can enter that trade-in offer amount into the payment calculator before you visit. Trade-in customers can visit with or without an appointment.
How does Bob Howard Buick GMC handle financing and paperwork?
Buyers say financing at Bob Howard Buick GMC is smooth and easy to get through, and you can complete a secure finance application online before you arrive. Ten of our 126 most recent four- and five-star Google reviews describe the financing and paperwork process.
In an August 2026 Google review, Stephanie K. wrote: “Mark was extremely helpful! So easy to work with. finance was a breeze to get through . Definitely would buy from bob Howard again!”
Doing the paperwork online leaves the visit for the car itself. For CarBravo vehicles, the purchase can be continued online or in person, so you choose the way that fits your day.
Which Bob Howard Buick GMC salespeople do customers name in reviews?
Customers name individual Bob Howard Buick GMC salespeople in their reviews and credit them with guiding the purchase from the first visit through delivery. Twenty-one of our 126 most recent four- and five-star Google reviews describe a named salesperson who guided the buyer that way.
In an August 2026 Google review, Hannah B. wrote: “I got my first car today from Wayne Naraine. He and my parents got me through everything that I needed to do. Wayne was very helpful in getting me the car that I wanted. Thank you for everything. Highly recommend.”
That review describes a first car bought with a parent’s help, and the salesperson stayed with the buyer through each step.
Why shop Buick and GMC trucks and SUVs at Bob Howard in Oklahoma City?
Bob Howard Buick GMC is a Buick and GMC dealership at 13300 N Broadway Ext, Oklahoma City, OK 73114, a short drive from Edmond and Arcadia. We sell new GMC trucks and SUVs, including the Terrain, Acadia, Yukon, Canyon, Sierra 1500 and Sierra HD, alongside Buick’s Envista, Encore GX, Envision and Enclave.
Buick and GMC certified pre-owned vehicles carry an extended powertrain limited warranty and a bumper-to-bumper limited warranty. Staff can help customers in Spanish. Parts can be ordered online for pickup, and the store calls when the order is ready.
The Bob Howard stores on Broadway Extension operate under Group 1 Automotive, and Bob Howard of Oklahoma City was one of the founding dealer groups when Group 1 was formed in 1997.
Where does the Bob Howard Buick GMC Google record stand in Oklahoma City?
Bob Howard Buick GMC holds a 4.4-star Google rating across 3,983 reviews. A buyer choosing a dealer should weigh the rating and the number of reviews together, since a rating means more when thousands of buyers have left one.
| Dealer | Address | Google rating | Reviews |
|---|---|---|---|
| Bob Howard Buick GMC | 13300 N Broadway Ext, Oklahoma City, OK 73114 | 4.4 stars | 3,983 |
| Bob Moore Buick GMC | 7410 Northwest Expy, Oklahoma City, OK 73132 | 4.5 stars | 1,401 |
| Confidence Chevrolet Buick GMC | 6100 Tinker Diagonal, Midwest City, OK 73110 | 4.7 stars | 4,129 |
| Dorsey-Jones GMC | 2830 US-81, El Reno, OK 73036 | 4.7 stars | 420 |
| Ferguson Buick GMC | 1015 N Interstate Dr #6225, Norman, OK 73069 | 4.5 stars | 2,007 |
| Jacksons Chevrolet GMC | 2600 Frontage Rd, Kingfisher, OK 73750 | 4.8 stars | 604 |
| Randy Bowen Chevrolet GMC | 601 OK-18, Chandler, OK 74834 | 4.8 stars | 561 |
Frequently asked questions
Can you reserve a test drive online at Bob Howard Buick GMC?
You can reserve a test drive online or by contacting the store. Parts can also be ordered online for pickup, and the store calls when the order is ready.
What should you check on a new Buick or GMC listing before you visit?
Each new listing shows the MSRP, dealer discount, documentation fee and sale price for that stock unit. Compare the sale price with your trade-in offer before you come in. Some new units are flagged as courtesy transportation vehicles.
Can you get an instant trade-in offer online at Bob Howard Buick GMC?
You can get an instant trade-in offer online from a license plate, a VIN or a make-and-model lookup. Trade-in customers can visit with or without an appointment.
Can you apply for financing before you visit Bob Howard Buick GMC?
A secure finance application can be completed online before you arrive. The trade-in offer amount can be entered into the payment calculator.
What warranty comes with a certified pre-owned Buick or GMC at Bob Howard Buick GMC?
Buick and GMC certified pre-owned vehicles carry an extended powertrain limited warranty and a bumper-to-bumper limited warranty. Ask the sales team for the coverage on the specific vehicle you want.
Can you buy out a leased Buick or GMC at Bob Howard Buick GMC?
A leased Buick or GMC vehicle can be bought out at any time during the lease. A secure finance application can be completed online.
Does Bob Howard Buick GMC have Spanish-speaking staff?
Staff can help customers in Spanish, so ask for that when you call or visit.
Which towns does Bob Howard Buick GMC serve?
We serve Oklahoma City, Midwest City, Del City, Moore, Edmond and Arcadia from 13300 N Broadway Ext, Oklahoma City, OK 73114. Parts can be ordered online for pickup, and we call when the order is ready.
How Bob Howard Buick GMC shows the sale price before you visit
A transparent, low-pressure sale is easier to judge when the price, the trade-in and the financing start before you arrive. Bob Howard Buick GMC holds a 4.4-star Google rating across 3,983 reviews, and buyers who write about the sales team describe a store that explains the numbers.
In an August 2026 Google review, Kathe M. wrote: “Bouba listened to me and took me to the car I was looking for. No trying to convince me I wanted something else. Quoted me a price which was exactly the amount when it was all said and done. Was very happy with the entire experience!!! Quick, direct, and honest.”
That path works for a buyer who wants to check the numbers before a salesperson is in the room. Bob Howard Buick GMC is at 13300 N Broadway Ext, Oklahoma City, OK 73114, on Broadway Extension, where the new, used and certified Buick and GMC inventory is on the lot.
Bob Howard Buick GMC puts the sale price on the page before a north Oklahoma City buyer sets foot in the store. Shop, value your trade and get pre-approved online, then finish in store.
Bob Howard Buick GMC answers this question against the specific vehicle in front of you rather than the model in general. Value your trade and get pre-approved online, then see us at our Oklahoma City showroom, or call (405) 928-0697.
Disclaimer: Vehicle features, specifications, pricing, options, and availability may vary based on production timelines and dealership inventory; images are for illustrative purposes only. Starting MSRP figures are national and exclude destination freight charges, tax, title, license, and dealer fees. Standard and available equipment varies by trim, configuration, and model year; confirm the specification of the individual vehicle before purchase. Maximum towing and payload ratings depend on cab, bed, drivetrain, and equipment configuration; see the vehicle’s Owner’s Manual and trailering guide for limits. Electric range and charging times vary with battery, configuration, temperature, terrain, load, and driving habits. Safety or driver assistance features are no substitute for the driver’s responsibility to operate the vehicle in a safe manner. Financing and pre-approval are subject to credit approval. Contact Bob Howard Buick GMC for complete details regarding current vehicle inventory, pricing, and equipment.
