What do reviewers say about warranty repairs at Bob Howard Buick GMC?

Reviewers who bring warranty repairs to Bob Howard Buick GMC praise advisors who keep them updated and get the repair done under warranty. Our store holds 4.4 Google stars across 3,983 reviews.

Reviewers describe the service side of a warranty visit in their own words, and the maker’s published terms set what a warranty covers.

Keep reading below, then schedule a test drive in Oklahoma City. Bringing your own numbers to the lot settles this faster than any spec sheet.

Reviewers say Bob Howard Buick GMC advisors keep them updated during warranty repairs

Customers who bring a warranty repair in say the advisor kept them informed from start to finish. In a July 2026 5-star Google review, Philip N. wrote:

“David and Service did a great job of communicating with me on what needed to be done and when it was finished. He also called an Uber for me to get me to work and offered to bring me back. Great job”

Philip N. describes two things: updates on what needed doing and when it was finished, and a ride to work arranged while the vehicle was in service. The ride is a detail a warranty customer may want to plan for, since a repair can keep a vehicle in the shop for a day or more.

For a warranty repair, the practical step is to ask the advisor at drop-off what is being done, which part of the warranty applies, and when the vehicle will be ready.

How do reviewers describe warranty repairs at Bob Howard Buick GMC?

Reviewers describe the service department getting a warranty repair done and the truck fixed under warranty. In an August 2026 5-star Google review, Trevor J. wrote:

“Jeff and the crew Took good care of me and got my truck fixed under warranty.”

Trevor J. names Jeff and the crew, and the outcome is the one a warranty visit is for: the repair done under coverage. Whether a repair is covered turns on the maker’s published terms for the model and year, which are set out under the coverage heading.

Which service advisors do Bob Howard Buick GMC reviewers thank by name?

In a September 2026 5-star Google review, Santa J. described a rear air conditioning evaporator that was replaced in one day, with no appointment needed.

Santa J. credits David Hoffman with getting the car in and out in a single day, and praises the technician who did the work. A later addendum in the same review says the same advisor listened to other concerns during a periodic service.

A name on a service visit gives a buyer someone to ask for. When you book a warranty repair, ask who the advisor will be for your visit.

What decides whether a warranty repair at Bob Howard Buick GMC is covered?

The maker’s published terms decide coverage, and the figures differ by trim and model year. The manufacturer’s published terms list three coverages for the 2026 Sierra 1500. Basic coverage on the Sierra 1500 runs 3 years or 36,000 miles, whichever ends first. Powertrain coverage usually runs 5 years or 60,000 miles, whichever ends first, though other durations are offered.

For a 2026 Enclave, the same terms list a basic warranty of 3 years/36,000 miles, a powertrain warranty of 5 years/60,000 miles, and a corrosion warranty of 6 years/100,000 miles, whichever comes first in each case. The maker’s published terms say to see the dealer for details.

The first step is to identify which coverage a repair belongs to, then check the mileage and age against the figures for that model year.

How do you book warranty service at Bob Howard Buick GMC?

Service is at 13300 N Broadway Ext, Oklahoma City, OK 73114, open Monday to Saturday, 7:00 AM to 7:00 PM, and closed Sunday.

Plan the drop-off inside those hours. Parts hours are the same, Monday to Saturday, 7:00 AM to 7:00 PM, and closed Sunday, so a part needed for the repair can be handled in the same window.

What warranty comes with a certified pre-owned Buick or GMC from Bob Howard?

A certified pre-owned Buick or GMC carries the warranty coverage set by the maker’s certified program, and the program’s published terms give the figures.

CarBravo, General Motors’ certified used vehicle program, carries 12-month/12,000-mile Bumper-to-Bumper Limited Warranty coverage, whichever comes first, with no deductible, for a certified used vehicle less than 10 model years old and 100,000 miles (CarBravo, 2026).

Before a repair, check which program certified the vehicle, because the terms differ by program.

Frequently asked questions

What should you ask your service advisor before approving a warranty repair?

Ask the advisor which warranty heading the repair falls under, and whether the figures for your model year cover it. Ask what the work is before you approve it, and ask when the vehicle will be ready.

Can you order Buick or GMC parts online for pickup at Bob Howard?

Yes. Parts can be ordered online for pickup, and the store calls when the order is ready. Parts hours are Monday to Saturday, 7:00 AM to 7:00 PM, and closed Sunday.

How long is the new-vehicle warranty on a GMC Yukon?

A 2026 Yukon has basic coverage for 3 years or 36,000 miles, whichever ends first. Its powertrain coverage usually lasts 5 years or 60,000 miles, whichever ends first, with other durations offered.

What are Bob Howard Buick GMC’s hours?

Sales hours are Monday to Saturday, 8:30 AM to 9:00 PM. Closed Sunday. Service, parts and concierge are open Monday to Saturday, 7:00 AM to 7:00 PM, and closed Sunday. The address is 13300 N Broadway Ext, Oklahoma City, OK 73114.

Do reviewers say Bob Howard Buick GMC is low-pressure to buy from?

One Google review describes a low-pressure visit. In an August 2026 5-star Google review, Kevin R. wrote:

“Mark was awesome to work with! He made the whole process super easy and didn’t hound us or pressure us at all. Highly recommend!”

Does Bob Howard Buick GMC help customers in Spanish?

Yes. Staff can help customers in Spanish. Ask for Spanish help when you visit 13300 N Broadway Ext, Oklahoma City, OK 73114.

Why bring your warranty repair to Bob Howard Buick GMC?

Bob Howard Buick GMC is a Buick and GMC dealership at 13300 N Broadway Ext, Oklahoma City, OK 73114, and it is part of Group 1 Automotive. We sell new Buick and GMC vehicles, including the Sierra 1500, Yukon, Acadia, Envision and Enclave. Our service department is open Monday to Saturday, 7:00 AM to 7:00 PM, and our parts can be ordered online for pickup, with the store calling when the order is ready.

Our Google record is 4.4 stars across 3,983 reviews (Google, 2026), and 79 in 100 of them are five-star. In a September 2026 5-star Google review, Mario R. wrote:

“My service advisor Chad always takes care of me. I dropped my truck off on a Wednesday, it was diagnosed the next day. Had a major repair done and was driving my truck the following Monday. Great job!”

Google ratings for the Buick and GMC dealers a north Oklahoma City buyer weighs, with each dealer’s city:

To start, bring the repair to Bob Howard Buick GMC at 13300 N Broadway Ext, Oklahoma City, OK 73114, during service hours, Monday to Saturday, 7:00 AM to 7:00 PM, and ask the advisor which warranty covers it.

Bob Howard Buick GMC answers this question against the specific vehicle in front of you rather than the model in general. Value your trade and get pre-approved online, then see us at our Oklahoma City showroom, or call (405) 928-0697.

Disclaimer: Vehicle features, specifications, pricing, options, and availability may vary based on production timelines and dealership inventory; images are for illustrative purposes only. Starting MSRP figures are national and exclude destination freight charges, tax, title, license, and dealer fees. Standard and available equipment varies by trim, configuration, and model year; confirm the specification of the individual vehicle before purchase. Maximum towing and payload ratings depend on cab, bed, drivetrain, and equipment configuration; see the vehicle’s Owner’s Manual and trailering guide for limits. Electric range and charging times vary with battery, configuration, temperature, terrain, load, and driving habits. Safety or driver assistance features are no substitute for the driver’s responsibility to operate the vehicle in a safe manner. Financing and pre-approval are subject to credit approval. Contact Bob Howard Buick GMC for complete details regarding current vehicle inventory, pricing, and equipment.