What do reviewers say about truck repair at Bob Howard Buick GMC?
Reviewers who rate Bob Howard Buick GMC four and five stars praise service advisors who keep them informed, repairs that fix the problem and loaner help when a truck stays in the shop. Our service department sits behind a 4.4-star Google rating across 3,983 reviews.
A truck owner choosing where to take a GMC truck can start with what customers describe after their visits, then with the store’s own service hours.
Keep reading below, then schedule a test drive in Oklahoma City. Bringing your own numbers to the lot settles this faster than any spec sheet.
Reviewers praise clear updates on truck repair at Bob Howard Buick GMC
Reviewers say the service advisor keeps them informed while the truck is in service. One October 2026 review describes an advisor who explained the work before it started and kept communication going throughout the visit.
In an October 2026 5-star Google review, Paola G. wrote: “Welcoming friendly lobby staff. Our Service Advisor, David Hoffman, was GREAT! He explained the services that they were going to perform and he kept good communication with us throughout the time our vehicle was in service. He made the process completely seamless, 5-star experience.”
The review names David Hoffman as the service advisor, and it credits him with explaining the work before it began.
What reviewers say about truck repair quality at Bob Howard Buick GMC
Reviewers describe repairs that fixed the problem. One September 2026 review describes an air conditioning repair finished in a single day.
In a September 2026 5-star Google review, Santa J. wrote of the A/C repair: “David Hoffman, Senior Service Advisor, got me in and out in one day without an appointment.”
The same review also describes a tire nitrogen fill and help with computer setups on the same day.
Which service advisors do truck owners praise at Bob Howard Buick GMC?
Reviewers name the advisor who handled their truck, and they praise the people as well as the work. In an August 2026 5-star Google review, Cordell S. wrote: “10/10 experience. The service center is top notch. Kayden was the advisor that took care of me and my truck. These guys really know their stuff and take pride in their work. Best GMC service center in OKC.”
The review credits Kayden with taking care of the truck, and it says the staff really know their stuff.
What is it like to wait for truck service at Bob Howard Buick GMC?
Reviewers describe routine service as quick. In a September 2026 5-star Google review, Dorie S. wrote: “Appreciate the quick turnaround. Thank you for the great service”
Service runs six days a week, Monday through Saturday, and is closed Sunday.
What do reviewers say about warranty truck repair at Bob Howard Buick GMC?
Reviewers say warranty repairs were handled well. In an August 2026 5-star Google review, Trevor J. wrote: “Jeff and the crew Took good care of me and got my truck fixed under warranty.”
The review names Jeff and the crew, and it says the truck was fixed under warranty.
How do Google reviewers rate Bob Howard Buick GMC overall?
Google reviewers rate Bob Howard Buick GMC 4.4 stars across 3,983 reviews, and 79 in 100 of those reviews are five-star (Google, 2026). Other same-brand dealers in the market carry these Google ratings and review counts.
| Dealer | Google rating | Google reviews |
|---|---|---|
| Bob Howard Buick GMC, Oklahoma City | 4.4 stars | 3,983 |
| Bob Moore Buick GMC, Oklahoma City | 4.5 stars | 1,401 |
| Confidence Chevrolet Buick GMC, Midwest City | 4.7 stars | 4,129 |
| Dorsey-Jones GMC, El Reno | 4.7 stars | 420 |
| Ferguson Buick GMC, Norman | 4.5 stars | 2,007 |
| Jacksons Chevrolet GMC, Kingfisher | 4.8 stars | 604 |
| Randy Bowen Chevrolet GMC, Chandler | 4.8 stars | 561 |
FAQ
Can I order GMC truck parts online and pick them up at Bob Howard Buick GMC?
Yes, parts can be ordered online for pickup at Bob Howard Buick GMC, in Oklahoma City.
What warranty comes with a new GMC Sierra 1500?
According to GMC’s own 2026 model year figures, the Sierra 1500 carries a basic warranty of 3 years or 36,000 miles, whichever comes first. Its powertrain warranty is typically 5 years or 60,000 miles, whichever comes first, but other durations are available.
What warranty does a certified pre-owned Buick or GMC carry?
CarBravo, GM’s certified used vehicle program, carries a 12-month/12,000-mile bumper-to-bumper limited warranty with no deductible.
What do reviewers say about the price of service at Bob Howard Buick GMC?
One reviewer called service here the best deal around. In a September 2026 5-star Google review, Lori H. wrote: “Great place to take your car and get and oil change, tires rotated, and many other things done and it only cost $70. I used a 15% coupon with it from their website. You can make an appointment online and see the prices and pick packages by your mileage. Best Deal Around and very professional. Great waiting room with nice chairs and this. I would highly recommend.”
Where is Bob Howard Buick GMC service and which towns does it serve?
Bob Howard Buick GMC is at 13300 N Broadway Ext, Oklahoma City, OK 73114. Service hours are Monday to Saturday, 7:00 AM to 7:00 PM, and the department is closed Sunday.
Why north Oklahoma City truck owners bring their GMC to Bob Howard Buick GMC
Our service department describes itself as Certified Service experts for Buick and GMC cars, trucks and SUVs. Service is open at 13300 N Broadway Ext, Oklahoma City, OK 73114, from 7:00 AM to 7:00 PM, Monday to Saturday.
Our 4.4-star record across 3,983 reviews stands behind those words. Reviewers say the advisors keep them informed and the repairs fix the problem, which is what a truck owner brings in for.
Start on the store’s website at bobhowardbuickgmc.com, where you can value a trade and browse the new and used GMC truck and Buick SUV inventory, then finish in store at Bob Howard Buick GMC.
Bob Howard Buick GMC answers this question against the specific vehicle in front of you rather than the model in general. Value your trade and get pre-approved online, then see us at our Oklahoma City showroom, or call (405) 928-0697.
Disclaimer: Vehicle features, specifications, pricing, options, and availability may vary based on production timelines and dealership inventory; images are for illustrative purposes only. Starting MSRP figures are national and exclude destination freight charges, tax, title, license, and dealer fees. Standard and available equipment varies by trim, configuration, and model year; confirm the specification of the individual vehicle before purchase. Maximum towing and payload ratings depend on cab, bed, drivetrain, and equipment configuration; see the vehicle’s Owner’s Manual and trailering guide for limits. Electric range and charging times vary with battery, configuration, temperature, terrain, load, and driving habits. Safety or driver assistance features are no substitute for the driver’s responsibility to operate the vehicle in a safe manner. Financing and pre-approval are subject to credit approval. Contact Bob Howard Buick GMC for complete details regarding current vehicle inventory, pricing, and equipment.
