What do reviewers say about scheduling service appointments at Bob Howard Buick GMC?
Reviewers describe scheduling service at Bob Howard Buick GMC as easy, with quick appointments and fast check-in and check-out. Behind that sit 4.4 stars across 3,983 Google reviews.
Our service customers write about four things: how the booking went, how quickly check-in and check-out moved, which advisor helped them, and whether the team kept them informed. Each point rests on one customer’s visit, quoted in full.
Keep reading below, then schedule a test drive in Oklahoma City. Bringing your own numbers to the lot settles this faster than any spec sheet.
Reviewers say booking service at Bob Howard Buick GMC is easy
Our Google record is 4.4 stars across 3,983 reviews, and 79 in 100 of them are five-star (Google, 2026). The booking praise comes from customers who wrote about their own visits.
In an August 2026 5-star Google review, Ian wrote:
“Easy to make a service appointment. Timeliness of staff so not kept waiting while checking in and checking out for service. Very helpful employees, with nothing too much trouble. Uber to and from work a great option. Spacious lounge area to work if waiting for vehicle. Overall excellent experience.”
Ian’s review is one customer’s visit. It shows how a booking felt from the customer’s side: easy to make, with staff timing that meant Ian was not kept waiting at check-in or check-out.
What do reviewers say about same-day service at Bob Howard Buick GMC?
One July 2026 5-star review describes a car that was taken in, fixed and back on the road in a hurry. In a July 2026 5-star Google review, Cody C. wrote:
“My car was messing up took it in got in fixed in a hurry and had back on the road. Shout out to Tuc.”
Cody’s review is a single customer’s account of a short-notice visit. If your timing is tight, call ahead and ask the service desk which time slots are open that day.
How fast is check-in and check-out at Bob Howard Buick GMC service?
Customers who write about check-in and check-out describe quick visits for routine work. In an August 2026 5-star Google review, Dalton G. wrote:
“In and out quick for an oil change and tire rotation”
Routine maintenance is where this review speaks most clearly. Dalton’s visit was an oil change and tire rotation, and Dalton describes the stop as in and out quick.
Which Bob Howard Buick GMC service advisors do reviewers praise by name?
Reviewers name Ramsie, a service advisor, for communication and professionalism during a repair. In a September 2026 5-star Google review, Montana D. wrote:
“Working with Ramsie in service was a great experience! Very communicative and professional throughout the repair process”
Montana names Ramsie for staying communicative and professional from start to finish of the repair. If you want an advisor who keeps you informed, ask for the advisor by name when you book.
What do reviewers say about service updates at Bob Howard Buick GMC?
Reviewers say the service team kept them informed about the work and when it was finished. In a July 2026 5-star Google review, Philip N. wrote:
“David and Service did a great job of communicating with me on what needed to be done and when it was finished. He also called an Uber for me to get me to work and offered to bring me back. Great job”
Philip’s review covers two parts of the visit: updates on the work and a ride arranged around his day. It is one customer’s experience, and it shows what good communication looked like for him.
What is it like to wait for service at Bob Howard Buick GMC?
Customers who write about waiting describe a visit that started on time. In an August 2026 5-star Google review, Rick B. wrote:
“Started right on time! Work was done well.”
Rick’s review is short, but it names the two things a waiting customer cares about: a start on time and work done well.
FAQ
How do reviewers describe repair explanations at Bob Howard Buick GMC service?
Customers mention the explanation as part of the communication about what needed doing. Philip N.’s July 2026 review gives the detail. Ask the advisor to walk you through the findings before you approve any work.
Can you order parts online for pickup at Bob Howard Buick GMC?
Yes. Online parts orders are set up for pickup, and the store phones once your order is ready.
Can Bob Howard Buick GMC staff help you in Spanish?
Yes, our staff can help customers in Spanish.
Where is Bob Howard Buick GMC for drivers coming from Edmond?
Use 13300 N Broadway Ext, Oklahoma City, OK 73114 as the address when you plan the drive from Edmond.
How many Google reviews does Bob Howard Buick GMC have?
We have 4.4 stars across 3,983 Google reviews (Google, 2026).
Can you get a trade-in offer while your car is in service at Bob Howard Buick GMC?
Trade-in customers can visit with or without an appointment. A trade-in value holds for seven days or up to 250 miles, whichever comes first. You can also type the trade-in offer amount into the payment calculator.
Schedule your service at Bob Howard Buick GMC in Oklahoma City
Our service department is at 13300 N Broadway Ext, Oklahoma City, OK 73114. Service hours are Monday to Saturday, 7:00 AM to 7:00 PM, and we are closed Sunday.
In a September 2026 5-star Google review, Kristin F. wrote:
“Showed up for appointment but unfortunately I had made it for the wrong shop area. They were still able to get me in & out quickly.”
Confirm which shop area your appointment is in before you arrive. If you need parts, order them online for pickup and we will call you once the order is ready.
To start, call or visit Bob Howard Buick GMC at 13300 N Broadway Ext, Oklahoma City, OK 73114, and name the service you need.
Bob Howard Buick GMC answers this question against the specific vehicle in front of you rather than the model in general. Value your trade and get pre-approved online, then see us at our Oklahoma City showroom, or call (405) 928-0697.
Disclaimer: Vehicle features, specifications, pricing, options, and availability may vary based on production timelines and dealership inventory; images are for illustrative purposes only. Starting MSRP figures are national and exclude destination freight charges, tax, title, license, and dealer fees. Standard and available equipment varies by trim, configuration, and model year; confirm the specification of the individual vehicle before purchase. Maximum towing and payload ratings depend on cab, bed, drivetrain, and equipment configuration; see the vehicle’s Owner’s Manual and trailering guide for limits. Electric range and charging times vary with battery, configuration, temperature, terrain, load, and driving habits. Safety or driver assistance features are no substitute for the driver’s responsibility to operate the vehicle in a safe manner. Financing and pre-approval are subject to credit approval. Contact Bob Howard Buick GMC for complete details regarding current vehicle inventory, pricing, and equipment.
