Is Bob Howard Buick GMC a good dealership?

Oklahoma City buyers judge a dealership on three things: the people who sell them the car, the price on the paperwork, and the service lane they return to after the sale.

Bob Howard Buick GMC, on Broadway Extension in north Oklahoma City, can be judged on each of them from its own record.

Keep reading below, then schedule a test drive in Oklahoma City. Bringing your own numbers to the lot settles this faster than any spec sheet.

Is Bob Howard Buick GMC a good dealership for Oklahoma City buyers?

Yes. Bob Howard Buick GMC holds a 4.4 rating on Google across 3,983 reviews, and 79 in 100 of them are five-star (Google, 2026). Buyers name the sales team, praise the pricing shown on each unit, and credit the Buick and GMC service department on the same lot. Those three things are what a north Oklahoma City or Edmond buyer needs to judge before driving to Broadway Extension.

Which salespeople do Bob Howard Buick GMC buyers praise by name?

In an October 2026 Google review, Donavin Spies wrote:

“Super helpful and went thought the whole process with, first time buyer and worked very well. Mark Samson helped me with the purchase”

That customer was a first-time buyer, and the review credits Mark Samson with getting him through the whole purchase.

What do buyers say about service at Bob Howard Buick GMC?

Buyers praise clear communication and respectful service advisors, and the service department describes itself as Certified Service experts for Buick and GMC cars, trucks and SUVs. In a July 2026 Google review, Philip N. wrote:

“David and Service did a great job of communicating with me on what needed to be done and when it was finished. He also called an Uber for me to get me to work and offered to bring me back. Great job”

That visit shows what owners look for when a repair takes time: a clear account of the work, a finish time they can plan around, and help getting to work in the meantime.

How does Bob Howard Buick GMC show pricing and the documentation fee?

Bob Howard Buick GMC lists MSRP, dealer discount, documentation fee and sale price on each new stock unit, so a buyer sees the full line items before visiting. Oklahoma puts no dollar ceiling on a dealer documentary fee, and the Oklahoma New Motor Vehicle Commission’s advertising rules bar a dealer from implying that the fee is required by law or by any government agency (Oklahoma New Motor Vehicle Commission, ONMVC Advertising Rules, OAC 465:15, 2026).

Oklahoma also adds its own charges on a new vehicle, starting with a motor vehicle excise tax of three and one-fourth percent (3.25%) of the vehicle’s value (Oklahoma Statutes, Title 68, Sections 2103 and 1355(2), 2026). Ask for each of those lines on the same stock unit before you sign, and compare the documentation fee on every quote you collect.

How big is the Buick and GMC selection at Bob Howard Buick GMC?

Bob Howard Buick GMC sells new GMC trucks and SUVs, from the Sierra 1500 and Sierra HD to the Yukon, Acadia, Terrain and Canyon, alongside Buick’s Envista, Encore GX, Envision and Enclave. It also sells used and certified pre-owned vehicles, and certified pre-owned Buick and GMC vehicles carry CPO warranties.

The new lineup also includes the Yukon XL, Hummer EV SUV, Hummer EV Pickup, Sierra EV and Savana. In an August 2026 Google review, Ricky R. wrote:

“My salesman Don was great. I originally went to look at the canyon as I didn’t think I needed a full-size truck anymore which is all I have ever owned he showed me the canyon and it was really nice in the Denali package. I only liked it with the sunroof but I am tall at 6’4 and he saw that and tried to get me in a canyon without a sunroof but does not exist in the package I wanted. I went to test drive other vehicles and found the same problem. I let him know I wanted a full size truck again and he presented me with the exact full size Denali that I wanted and I fell in love with. He walked me thru the entire process and honestly would not have bought it if it wasn’t for him. Great salesman. And made the process great. I would definetly recommend don again.”

That visit started with a Canyon and ended with the full-size Denali the customer wanted, which is the kind of range a buyer with a specific need should check for.

What does Bob Howard Buick GMC offer for trade-ins and financing?

Buyers can complete a secure finance application online and enter the trade-in offer amount into the payment calculator. The store also offers new Buick and GMC leases alongside new and pre-owned financing, so a buyer can compare a lease and a purchase on the same vehicle.

A leased Buick GMC vehicle can be bought out at any time during the lease. Certified pre-owned Buick and GMC vehicles carry an extended powertrain limited warranty and a bumper-to-bumper limited warranty. In an August 2026 Google review, Andrew H. wrote:

“My experience was good. Didn’t need a new car but they gave me an offer for my vehicle and and gave me a good deal on a new one. Pretty much walked out with new car for same payments. And Tommy was Great. Had an answer for every question made sure everything was taken care of and got me in and out.”

Andrew’s visit is one customer’s account of a trade that turned into a new purchase at the same payment.

How do Bob Howard Buick GMC’s Google ratings compare with nearby GM dealers?

Bob Howard Buick GMC is one of seven same-brand dealers in this market, and each one has a Google rating and review count. The store’s figures sit in the same table as every other dealer’s, as published in September 2026.

Dealer Google rating Google reviews
Bob Howard Buick GMC 4.4 3,983
Bob Moore Buick GMC 4.5 1,401
Confidence Chevrolet Buick GMC 4.7 4,129
Dorsey-Jones GMC 4.7 420
Ferguson Buick GMC 4.5 2,007
Jacksons Chevrolet GMC 4.8 604
Randy Bowen Chevrolet GMC 4.8 561

Frequently asked questions

Can I get pre-approved before I visit Bob Howard Buick GMC?

A secure finance application can be completed online before you visit. The trade-in offer amount can also be entered into the payment calculator.

Can I reserve a test drive at Bob Howard Buick GMC?

Yes. Test drives can be reserved online or by contacting the store.

What should a buyer ask for to compare out-the-door quotes on the same GMC?

Ask for the MSRP, dealer discount, documentation fee and sale price on the same stock unit, since those are the line items the store shows on each new vehicle. Ask for the state excise tax as its own line as well, so every quote is built the same way.

Does Bob Howard Buick GMC service the vehicles it sells?

Yes. The service department works on Buick and GMC cars, trucks and SUVs. Parts can be ordered online for pickup, and the store calls when the order is ready. Parts hours run Monday to Saturday, 7:00 AM to 7:00 PM, and the parts counter is closed Sunday.

Start your Buick or GMC search at Bob Howard

A Buick or GMC buyer in north Oklahoma City or Edmond needs a store that has already earned its reviews, and Bob Howard Buick GMC has the record: 4.4 stars across 3,983 Google reviews. Bob Howard Buick GMC is part of Group 1 Automotive, and it runs a full service, parts and financing operation next to its new, used and certified pre-owned sales.

In an October 2026 Google review, Deb Tidwell wrote:

“As always, Chad was terrific. He takes such good care of our GMC Acadia. I have never had a negative experience with either the service department or the parts department.”

That is the service and parts side of the store that a buyer keeps using after the sale. Bob Howard Buick GMC is the place to start: bring a short list of the Buick and GMC models you are weighing, and ask for the full line items on each one.

Bob Howard Buick GMC is where a north Oklahoma City or Edmond buyer can check the price line and the service lane before signing. Browse the new lineup before you visit.

Bob Howard Buick GMC answers this question against the specific vehicle in front of you rather than the model in general. Value your trade and get pre-approved online, then see us at our Oklahoma City showroom, or call (405) 928-0697.

Disclaimer: Vehicle features, specifications, pricing, options, and availability may vary based on production timelines and dealership inventory; images are for illustrative purposes only. Starting MSRP figures are national and exclude destination freight charges, tax, title, license, and dealer fees. Standard and available equipment varies by trim, configuration, and model year; confirm the specification of the individual vehicle before purchase. Maximum towing and payload ratings depend on cab, bed, drivetrain, and equipment configuration; see the vehicle’s Owner’s Manual and trailering guide for limits. Electric range and charging times vary with battery, configuration, temperature, terrain, load, and driving habits. Safety or driver assistance features are no substitute for the driver’s responsibility to operate the vehicle in a safe manner. Financing and pre-approval are subject to credit approval. Contact Bob Howard Buick GMC for complete details regarding current vehicle inventory, pricing, and equipment.

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