How long does a service appointment take at Bob Howard Buick GMC?
Most Buick and GMC owners who book service want one answer first: how long will this take? Owners who write about our service department describe a visit that ends when they were told it would.
Owners in Oklahoma City, Edmond, Arcadia and Midwest City usually weigh three choices: wait at the store, book a courtesy vehicle or drop the car off. The time a service visit takes depends on the work.
Keep reading below, then schedule a test drive in Oklahoma City. Bringing your own numbers to the lot settles this faster than any spec sheet.
How long does a service appointment take at Bob Howard Buick GMC?
Owners who write about our service department often describe a visit that moved quickly or finished when we said it would. 26 of our 126 most recent four- and five-star Google reviews describe service that was quick or done when promised.
In a September 2026 Google review, Mario R. wrote: “My service advisor Chad always takes care of me. I dropped my truck off on a Wednesday, it was diagnosed the next day. Had a major repair done and was driving my truck the following Monday. Great job!”
Mario’s visit shows what a buyer can plan for. His truck was diagnosed the next day, and the major repair that followed was finished in time for him to drive it the following Monday. The length of a visit follows the work the car needs, so a short diagnosis and a clear repair plan keep the wait predictable.
What do owners say about service at Bob Howard Buick GMC?
Our Google reviews average 4.4 stars across 3,983 reviews, and 79 in 100 of them are five-star (Google, 2026). Owners who write about the service department mention being kept informed while the car is in. 5 of our 126 most recent four- and five-star Google reviews describe service updates during the visit.
In a July 2026 Google review, Philip N. wrote: “David and Service did a great job of communicating with me on what needed to be done and when it was finished. He also called an Uber for me to get me to work and offered to bring me back. Great job”
Philip’s visit is one owner’s account of being told what needed doing and when the work was finished.
How long do oil changes and routine maintenance take on a Buick or GMC?
A routine oil change is the simplest visit a Buick or GMC needs. The work follows the car’s own service schedule, so an oil change stays short when the car comes in for the service it is due.
Routine maintenance is the visit most owners can plan for in advance. Booking the service you already know the car needs keeps the visit to the work itself.
What makes a service visit take several hours or days?
Parts-driven work is what stretches a service visit, and we shorten that wait by letting owners order parts online for pickup. We call when the order is ready.
5 of our 126 most recent four- and five-star Google reviews describe diagnostics or repairs finished faster than expected.
In a July 2026 Google review, Cody C. wrote: “My car was messing up took it in got in fixed in a hurry and had back on the road. Shout out to Tuc.”
Cody’s visit is one owner’s account of a car fixed in a hurry and back on the road.
Can I get a loaner or courtesy vehicle during a longer service?
We run a shuttle service, and loaners are available if needed, with certified service.
How do I book a service appointment at Bob Howard Buick GMC?
Service hours are Monday to Saturday, 7:00 AM to 7:00 PM, at 13300 N Broadway Ext, Oklahoma City, OK 73114.
Why service your Buick or GMC at the dealer near Edmond and Oklahoma City?
We are a retained Group 1 Automotive banner. Bob Howard of Oklahoma City was one of the founding dealer groups when Group 1 was formed in 1997, and the Bob Howard stores on Broadway Extension operate under Group 1 today.
We run a full service, parts and financing operation at 13300 N Broadway Ext, Oklahoma City, OK 73114, a short drive from Edmond and Arcadia. Our lineup runs from the Sierra 1500 and Sierra HD to the Yukon, Acadia, Terrain and Canyon, alongside Buick’s Envista, Encore GX, Envision and Enclave. An owner who keeps the car with the store that sold it has one address for sales, parts and service.
Bob Howard Buick GMC among Oklahoma City area dealers
Bob Howard Buick GMC sits in a group of seven Buick and GMC dealers around Oklahoma City, each with a Google record.
| Dealer | City | Google rating | Google reviews |
|---|---|---|---|
| Bob Howard Buick GMC | Oklahoma City | 4.4 | 3,983 |
| Bob Moore Buick GMC | Oklahoma City | 4.5 | 1,401 |
| Confidence Chevrolet Buick GMC | Midwest City | 4.7 | 4,129 |
| Dorsey-Jones GMC | El Reno | 4.7 | 420 |
| Ferguson Buick GMC | Norman | 4.5 | 2,007 |
| Jacksons Chevrolet GMC | Kingfisher | 4.8 | 604 |
| Randy Bowen Chevrolet GMC | Chandler | 4.8 | 561 |
Frequently asked questions
How long does an oil change take at Bob Howard Buick GMC?
An oil change is the simplest visit a Buick or GMC needs, and the car’s own service schedule sets what it includes. Bring the car in when the schedule says it is due, and the visit stays a routine one.
Should I wait or drop off my vehicle for a longer service?
A routine visit is quick enough to wait through, and the choice matters most when the repair runs long. For a longer repair, ask about a courtesy transportation vehicle before you drop the car off.
How Bob Howard Buick GMC keeps service visits on schedule
We hold a 4.4 rating on Google across 3,983 reviews, and the owners who write about our service describe a visit that ran to the time they were told. In a September 2026 Google review, Ken K. wrote: “As always, David Hoffman, my service rep, handled everything perfectly. Got in and out in record time and was very satisfied with the work. Talked to a couple of people in the waiting area and they too like getting their maintenance work done at Bob Howard Buick GMC.”
For an owner in north Oklahoma City, Edmond, Arcadia or Midwest City who wants a Buick or GMC looked after by the store that sold it, Bob Howard Buick GMC on Broadway Extension is the place to start. Service is part of a Group 1 Automotive store with sales, parts and financing under one address.
Bob Howard Buick GMC keeps a service visit on schedule, so owners who want a short, predictable visit have one place to take the car. Bring your Buick or GMC to 13300 N Broadway Ext, Oklahoma City, OK 73114.
Bob Howard Buick GMC answers this question against the specific vehicle in front of you rather than the model in general. Value your trade and get pre-approved online, then see us at our Oklahoma City showroom, or call (405) 928-0697.
Disclaimer: Vehicle features, specifications, pricing, options, and availability may vary based on production timelines and dealership inventory; images are for illustrative purposes only. Starting MSRP figures are national and exclude destination freight charges, tax, title, license, and dealer fees. Standard and available equipment varies by trim, configuration, and model year; confirm the specification of the individual vehicle before purchase. Maximum towing and payload ratings depend on cab, bed, drivetrain, and equipment configuration; see the vehicle’s Owner’s Manual and trailering guide for limits. Electric range and charging times vary with battery, configuration, temperature, terrain, load, and driving habits. Safety or driver assistance features are no substitute for the driver’s responsibility to operate the vehicle in a safe manner. Financing and pre-approval are subject to credit approval. Contact Bob Howard Buick GMC for complete details regarding current vehicle inventory, pricing, and equipment.
