Confirmed Service Customer
I had a dead battery and called Bob Howard on a whim to see if they could help. David Hoffman sent the shuttle out to my house to give me a jump. David recommenced I bring it in to have the battery checked. I was able to get my vehicle to the shop to get my battery checked. Thankfully I did because it had a dead cell. It was replaced in under an hour and covered by my car’s Buick issued bumper to bumper warranty. Thank you David and all technicians for rescuing me in a difficult situation and resolving my issue so quickly! I will use Bob Howard for all my vehicle needs! Their customer service is above and beyond!
Melissa W.
EDMOND,
OK
Business Response
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
This trip was the first time I had made an appointment for service. I was in and out in no time! As always the service department staff were friendly ...
Confirmed Service Customer
David Huffman is very courteous and knowledgeable. I am fortunate that he is my Buick representative.
Confirmed Service Customer
I went in to get a tire aired up, and ask about making an apptmt for an oil change. It was about due. I was very pleased to be told they could do the ...
