Nothing but Praise!! We were traveling thru OKC after regular business hours. Had issues with our 2012 GMC Sierra. Set up appointment online, David Cahill was there to greet us at 7:00am. A true professional. Estimate for repairs was prompt and fair. We were allowed to speak with the technician who would be performing the repairs. We were given a time frame of around five hours to complete repairs and then surprised with the use of a new Yukon to run some errands and find a restaurant for lunch. Received a text message and email that our vehicle was finished and ready to pick up at the appointed time. We could NOT BE HAPPIER with our experience at Bob Howard GMC.