Customer Reviews

Prompt, attentive, polite, kept me informed.

People were friendly and explained everything that needed to be done with cost prior to doing any work.

David Hoffman was probably the best service advisor I've worked with in my lifetime. Seriously. He was competent, knowledgeable, courteous and friendly. The service dept identified some maintenance issues on my GMC Yukon that otherwise would have cost me significantly more $ to fix.

David is always great.

I received a call on Thursday to setup a service appointment for a recall notice. The time was set up for 10:00 am on Saturday morning. On Friday I received an email reminder that my appointment was at 7:00, when I called to correct the appointment time the receptionist corrected the time but told be there was not a recall on my vehicle even-though I gave her the service bulletin that identified the recall. When I asked what services were planned for my appointment, all she could tell me was a multi-point inspection. I asked for the appointment to be changed to 10:00 and I would bring the truck in and maybe someone else could explain what was going on. During the initial appointment setup and when I dropped the truck off, I was told it would only take 30-45 minutes. I called after 90 minutes and was told the truck was still in service and could not get an estimate on how much time was remaining. Thirty minutes later I got a call the truck was done.

The service advisor was exceptional to interact with. Upon conclusion of my car repair, I arrived late in the afternoon he had already left for the day 4:45pm. I spoke with customer service and was able to provide warranty information on my car. I didn't receive a receipt of services and when I got in my car it wasn't cleaned (vacummed or washed). At previous dealers this is something that is a part of the service. I was told this is a service you must request in the beginning with your service advisor. I was unaware of this and in the future will request.

Friendly and knowledgeable

David, in the service department, was a joy to work with. He made me feel comfortable by assuring me my vehicle was in good hands every step of the way.

The dealership tried to charge me for a $40 dollar battery service. My terminals looked as if they were brand new because I just cleaned them and put foam battery washers under my terminals about a month ago.

Time was a little longer than expected. Results were inconclusive but suggestive.

Worked until around midnight on a Saturday to get the deal done. Very unheard of from up North.

Great service. David Cahill is a great service advisor!

Fast and friendly

service agent was very helpful and informative. Did not push on the upsell items and showed me clearly what was needed.

The service representative was able to help me and get my vehicle in and out on the same day.

Good service

Fast friendly service. They provided a clean vehicle to us while ours was being serviced. Explained what they did to fix the issue.

Prompt porfessional timely.

I have always been happy with the service. I've been a customer for about 3 years. I was really happy with my visit this week because they actually washed my car.

Service department was great! They got me in and out fast even though it was a Saturday. Easy to make and appointment.