Customer Reviews

The service provided on my Enclave was excellent. I very much appreciate the attention to details provided by David Hoffman. Excellent Service!!

During the repair a small retaining clip was inadvertently broken. This was a no fault to by technician but rather a design issue with the clip and improper procedure instructions. The broken part has been ordered with a upgraded expedited delivery. I was advised of the issue by the service writer who explained the situation in detail. Good responses by all involved. I feel confident the follow up and correction will be the performed as well.

No problems. Art got me in and told me what to expect as far as a wait.

Service was quick

Great service up front, was attended to really quick and the service provider did very well, I’m still waiting on a phone to get the tv monitor replaced before I head out on vacation hopefully I can get it fixed quickly

David Hoffman was very professional in his discussion with me and his follow up on timing and cost.

Bob Howard Buick GMC has a great service department. Friendly folks and the work was done fast and well.

Everyone was very friendly. I felt comfortable which is a rare feeling to have at a car dealership. My salesman Erik Hill was very honest and upfront with me and answered all of my questions. The man who didn’t financing, Eric Cheatwood, was great. He was able to explain everything to me and help get me the best rate possible while getting me services that I will need to maintain my vehicle.

Very knowledgeable and friendly.

Great

Had a great experience! Will be back.

One of my better experiences during a maintenance job.

The mechanics working on my truck were inexperienced and needed some adult supervision to ensure the front end alignment was aligned properly and not have to go back several times to get the front end back into alignment. David the service advisor was excellent but just can’t say that for the repairs.

It was a great experience working with Kayla, Ron and Keely.

Everyone was friendly and helpful. Had no problems getting my truck fixed and was in and out within a day. I will be going back when I need anything else.

Great Service Advisor... Derek Blasiak I believe - friendly, knowledgeable, factual, punctual - Good Stuff Maynard

My service advisor David was GREAT! My car took longer than expected, but David got me a loaner and provided excellent customer service

BH is the best!

I think the Service Parts Department did an exceptional job with helping us resolve the issues I have been having with my vehicle since the day after we bought the SUV. I will NEVER tell anyone to buy a vehicle from here. The salesperson lied about so many things, including my car having navigation (I travel a lot for work and was one of the main things I wanted). Come to find out, my SUV is not even compatible to have navigation unless I buy something aftermarket. When we tried to speak to the salesmen about some of the issues, he told us that my warranty wasn't in place yet and we already drove the car off the lot, so there wasn't really anything he could do. I have only had my car a couple months and I am now looking to trade it in for a vehicle that has all the features I am needing.

Pleasant